YouTube UK Blog

A Behind The Scenes Look At Contacting Us

Thursday, 23 October 2008
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33 comments :

  1. xin023 October 2008 at 12:14

    I see you keep changing the site design occasionally:/
    it's like a hobby, just don't over do it, or you might kill the damn design:/

    recieved a damn copyright email from a trash company called stars something, banning my video from most countries:/
    No wonder why they are trash.

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  2. merpette23 October 2008 at 13:40

    I understand you're overstretched, but a couple of months ago I sent two consecutive emails about a subject that wasn't quite covered by the Help Centre and got nothing but the relevant section of the FAQ, which I'd already read, sent back to me. It seems like your admins are pretty desperate to not have to deal with people in person, and are just hoping that in the end they'll give up (as I did). Google's got enough cash, why can't you just hire more staff if you can't deal with the traffic?

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  3. merpette23 October 2008 at 13:40

    I understand you're overstretched, but a couple of months ago I sent two consecutive emails about a subject that wasn't quite covered by the Help Centre and got nothing but the relevant section of the FAQ, which I'd already read, sent back to me. It seems like your admins are pretty desperate to not have to deal with people in person, and are just hoping that in the end they'll give up (as I did). Google's got enough cash, why can't you just hire more staff if you can't deal with the traffic?

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  4. Epiphanized23 October 2008 at 18:40

    Quick note:
    You always post a tweet about a new blog post days before the post actually appears. Gotta be some problem there :S

    ReplyDelete
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  5. xin024 October 2008 at 12:04

    and thanks for adding the Games section again:P

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  6. amylNRG24 October 2008 at 15:43

    Please help me. I keep getting UK-related stuff (soccer and Gordon Ramsey) when what I want is baseball and US-stuff. I've had to create an account here just so I can leave a comment, because I can't find anything anywhere in the help pages. Any comments would be appreciated. Thanks.

    P.S. Sorry if this isn't the right place to post this, but I've spent an hour trying to get this fixed, and I'm at the end of my rope.

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  7. lucaswv27 October 2008 at 06:44

    My Video was Removed for Inappropriate Content, but it was a "very" tasteful oil painting of a figurative nude on canvas. It was flagged by some vindictive troller and then youtube removed it, I can't believe a Youtube employee actually watched it and thought it was inappropriate!!! I am constantly emailing support for help to get it back, but no response from help!!! Even though the video was removed within hours of being flagged! Please help me work out how to contact some reasonable human at youtube to get my video back, thanks. lucaswv

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  8. lucaswv27 October 2008 at 06:45

    oops sorry for double posting = mistake, I hit refresh:(

    ReplyDelete
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  9. lucaswv27 October 2008 at 06:45

    oops sorry for double posting = mistake, I hit refresh:(

    ReplyDelete
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  10. lucaswv27 October 2008 at 06:45

    My Video was Removed for Inappropriate Content, but it was a "very" tasteful oil painting of a figurative nude on canvas. It was flagged by some vindictive troller and then youtube removed it, I can't believe a Youtube employee actually watched it and thought it was inappropriate!!! I am constantly emailing support for help to get it back, but no response from help!!! Even though the video was removed within hours of being flagged! Please help me work out how to contact some reasonable human at youtube to get my video back, thanks. lucaswv

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  11. amylNRG31 October 2008 at 07:38

    I keep accidentally double-posting, too. There's obviously something wrong with the way the system works, though since I'm not a techie I can't work out what. I've tried to call YouTube several times to sort out why I keep getting UK content, but it's just a Google automatic switchboard with no "help" service. And I've got an uneasy feeling that it's not toll-free, either. I think we may just have to accept that YouTube has stepped over to the dark side. If anyone from YouTube is actually reading this, please contact me and tell me how I can stop receiving UK content. I've tried everything, and nothing works.

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  12. amylNRG31 October 2008 at 07:38

    I keep accidentally double-posting, too. There's obviously something wrong with the way the system works, though since I'm not a techie I can't work out what. I've tried to call YouTube several times to sort out why I keep getting UK content, but it's just a Google automatic switchboard with no "help" service. And I've got an uneasy feeling that it's not toll-free, either. I think we may just have to accept that YouTube has stepped over to the dark side. If anyone from YouTube is actually reading this, please contact me and tell me how I can stop receiving UK content. I've tried everything, and nothing works.

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  13. forwardunity19 November 2008 at 09:18

    I would like to know why I cannot post "AdSense for Search" to my page being as I am a partner... for some reason, I cannot find a way to email "youtube staff" (which is a little odd)...

    If someone know how to do this, please let me know.

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  14. laceykrudolph15 December 2008 at 03:10

    MY YOUTUBE KEEPS GETTING REDIRECTED TO UK YOUTUBE. why??? I live in the US and I want to post videos on the US site.. not UK

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